Rodnik has opened in Chelyabinsk needanotary does not need to wander around the city in search of the right things, all the popular shops on the 1st and 2nd floors of this complex. In addition to the usual "Mango", "Terranova" I discovered new, interesting stores with the same acceptable price level. And if you thought "come on, everywhere is expensive, especially in shopping centers" I can say that you are wrong, especially in stores Spring constantly pass sales. I recently one of them became the owner of the sweaters, 4800 (!) ... And all great quality, fashionable, stylish! On the ground floor of the complex has a beautiful fountain, around which people sit, far from it goes up and down between 1 and 3 floors of beautiful glass Elevator. Separate the word "Auchan". This is a very large supermarket, something reminded me of "metro cash&carry": similar to the cluttered shelves, the enormous sizes of stands and a variety of products, from food to household appliances and sporting equipment. For the convenience of customers in the hall here and there hung a plan of the hypermarket, which indicates that where also there are devices for reading barcodes. And around the room are baskets for those who accidentally forgot to take them at the entrance. At the box office queues are not large, as all work the cashier jobs are not empty! Girls gentle, pleasant — high level of service is visible in everything!
понедельник, 28 ноября 2016 г.
понедельник, 21 ноября 2016 г.
Letter of complaint
Dear Sir/Madam,
My husband and I have just returned from one of your “special city tours” in Amsterdam (August 31 – September 10) and I am writing to complain about the holiday we were given.
To begin with, the hotel was not at all what we had been led to expect from your brochure. You advertise air-conditioned rooms with mini bar and private bathroom, but what we got was a tiny room with none of the promised facilities. The room only had a washbasin and we had to share the sanitary installations with five other parties on our floor. The temperature was 90° every day, so you can imagine the comforts of a room with nothing but the cold water tub for cooling. As for the hotel staff, whenever we called down to the reception there was simply no one around. There did not even seem to be any cleaning staff since our beds were made once during the whole of our stay.
Added to all this, the tourist guide included in your offer had fallen ill shortly before we arrived and there was obviously nobody in charge to organise a suitable substitute. After five days a courier turned up who spoke only fragmentary English and we had difficulties understanding only half of what he said.
As you will realise, we are highly dissatisfied with the holiday your company provided and we do not see why we should put up with it. We expect a letter of explanation as well as a substantial refund of our money. Unless this is forthcoming, we shall have to take matters a step further.
Yours faithfully,
(Mrs J Smith)
My husband and I have just returned from one of your “special city tours” in Amsterdam (August 31 – September 10) and I am writing to complain about the holiday we were given.
To begin with, the hotel was not at all what we had been led to expect from your brochure. You advertise air-conditioned rooms with mini bar and private bathroom, but what we got was a tiny room with none of the promised facilities. The room only had a washbasin and we had to share the sanitary installations with five other parties on our floor. The temperature was 90° every day, so you can imagine the comforts of a room with nothing but the cold water tub for cooling. As for the hotel staff, whenever we called down to the reception there was simply no one around. There did not even seem to be any cleaning staff since our beds were made once during the whole of our stay.
Added to all this, the tourist guide included in your offer had fallen ill shortly before we arrived and there was obviously nobody in charge to organise a suitable substitute. After five days a courier turned up who spoke only fragmentary English and we had difficulties understanding only half of what he said.
As you will realise, we are highly dissatisfied with the holiday your company provided and we do not see why we should put up with it. We expect a letter of explanation as well as a substantial refund of our money. Unless this is forthcoming, we shall have to take matters a step further.
Yours faithfully,
(Mrs J Smith)
понедельник, 14 ноября 2016 г.

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